From software to the real world
Robots, sensors, buildings, residents and security operators share the same operational context as customers, tickets and orders. Three solutions bring the physical world into RiA.
RiA Ecosystem
Connects the enterprise digital layer with robots, automation, sensors and connected equipment. One operational view of robots, missions, equipment, sensors, IoT devices, telemetry, status, alarms, maintenance, availability, location, tasks and events.
Not a separate robotics experience: robots and devices exist inside the same context as people, customers, sites, tickets, orders and business processes.
Example: a device, end to end
- Sensor reading
- Technical alarm
- Incident
- Technician
- Spare part
- Work done
- Device status
- Maintenance history
Central Monitoring Station
A security and operational monitoring environment for organizations that manage physical security and critical sites. Where integrated and licensed: alarms, incidents, video, access control, intercom, intrusion, fire and technical alarms, maps, sites, operators, dispatch, response teams, procedures, event timelines, evidence and incident reports.
Not a wall of cameras. An operational command environment.
The order of attention
- What happened
- Where
- Who / what is affected
- Severity
- What should happen next
- Who is responding
- Current status
- Outcome
Smart City Connect
Connects residents, properties, buildings, infrastructure, service operators and municipal or private services. Residents, access, intercom, service requests, maintenance, parking, utilities, sensors, security, notifications, contractors and field teams.
Part of the same RiA world model: a building, a resident, a service ticket, a technician, an access event and an IoT device can be related to each other through Multiverse. In use today by residential communities, on iPhone and Android.
Smart City Connect →A request, end to end
- Resident request
- Service ticket
- Technician
- Building access
- Work done
- Resident confirmation
- Invoice